About Us
Rooted in reliability.
The story behind Aspen IT Group, and why small architecture, engineering, and construction firms are the only clients we serve.
Our Story
I grew up knowing two things: what a variable message board is, and how to fix a computer.
My father was a civil engineer. Take Your Kid to Work Day meant job sites, traffic counting equipment, and learning things most kids my age had no idea about, like exactly how long the stripe lines on a roadway are. I grew up understanding the long hours, the pressure, and what it felt like when everything had to go right before a deadline.
Technology was always the other constant. For as long as I can remember I’ve enjoyed working with tech, often times staying up way too late taking things apart just to figure out how they work.
Aspen IT Group grew out of both of those worlds. I understood the stress these firms carry. I knew what a bad technology day looked like when a submittal was due tomorrow. And I knew that most small firms were either going without real IT support or settling for a generalist who had never heard of their software.
That felt like a problem worth solving.
Mission & Vision
Mission
To give small architecture, engineering, and construction firms in East Tennessee the IT foundation they need to compete, operate with confidence, and focus on the work, not the technology.
Vision
A future where every small firm has access to IT support that understands their work, protects their business, and never leaves them figuring it out alone.
Why Aspen IT Group
We do things a little differently at Aspen IT Group. Rather than following the typical IT playbook, we’ve built our entire approach around delivering practical, reliable support that actually solves problems for our clients. We focus on what truly matters in the day-to-day realities of running a firm. Here’s what sets us apart and why our method works so well for our clients.
AEC firms only
Specializing in Architect, Engineering and Construction firms.
Fixed before you see it
We catch problems in the background, before a deadline does.
One point of contact
You will always talk to someone in our Knoxville office.
Hands on
We have experience building networks, computers and putting out IT fires.
Honest about IT
No jargon, no overpromising. Just the truth about your setup.
PC Pro Certified
Experience fixing problems in computer hardware.
Let’s Talk About Your Firm
Every engagement starts the same way. A free 30-minute IT checkup, where we look at what you have, listen to what’s frustrating you, and figure out together what actually needs attention.