People and Process

Setting up a CAD user is more than an email account. Here is what AEC onboarding really involves, and how to get a new hire productive on day one.

When someone quits, cutting their login first can strand your Revit model. Here is the offboarding order that protects your data, your seats, and your records.

A new version of Revit comes out, someone on your team upgrades, and now a consultant cannot open your files. Autodesk version upgrades are not like updating a phone app — done carelessly, they can strand you mid-project. Autodesk nudges you to upgrade every year. Some of your team wants the new features. And somewhere…

At the office, Revit is fine. At home, it is a nightmare — the model crawls, syncs fail, and files corrupt. Your team has quietly decided this is just how it is and it shouldn’t be. The model takes ten minutes to open. Syncing to central crawls or fails. The whole thing freezes when you…

Someone left the firm months ago, and their name is still in your shared drive. That uneasy feeling in your gut is the right one — a person who no longer works for you can still get into your stuff. Maybe you just found out. Maybe you are about to let someone go and want…

Someone on staff became the default tech person by accident. Now firm IT runs on their free time and Google searches. This is what it costs and what to do instead. It usually starts small. The office Wi-Fi drops, and one person knows how to fix it. A printer jams, and they clear it. A…